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Companies need to manage integral parts of its business relationships i.e. customers, suppliers, distributors, dealers, partners, employees, helping them build health and sustainable business relationships that are profitable in the short and long term. Allowing them to give excellent business value

Market, track and measure campaigns over multiple channels, such as email, search, social media, telephone and direct mail. Create, assign and manage requests made by customers and direct customers to agents. Identify and reward loyal customers over a period of time.

Integrate social media sites like Twitter, LinkedIn, Facebook and Google Plus to track and communicate with customers sharing opinions and experiences with a company, products and services. Trends identified through social media allow businesses to make more accurate decisions on which products to supply.


Create incidents,track projects at every stage from conception to conclusion.


Account management is centralized allowing you to track and engage with your customers every step of the way. Mitigate risk and improve chances of financial prudency by allowing you to drive repeatable, sustainable customer engagements.

Auditing transactions via customer, supplier centers have been updated to provide detailed information on the posting of your transactions to the general ledger.

Audits on transaction are available at most points in the system whenever a transaction has an association with ledger transactions.

Posting configurations can be updated via transaction rules by advanced users.


  • Menu Access


  • Widely accessible

The new update adds an edit toolbar for the context menu available via the grids. Users can now use the icon toolbar that appears on when a row is selected or simply right click on a record to access more features.